Contact us




Contact information

Contact us by Email, Telephone or Snail mail

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. customers may also use our toll free telephone support center to contact a service representative during regular business hours:

Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:

Enter your comments in the space provided below:


Live Customer Care Center 1-800-989-6096

Monday to Friday   9:00am to 5:00 pm (cst)

Saturdays, Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.



Snail Mail:

Send your inquiries to:

  • Radiant Concepts, Inc.
  • Attention: Customer Care Center
  • 4917 Fall Creek Highway
  • Granbury, Texas
  • 76049

Radiant Concepts, Inc.